ACC did a great job with repairing the rear bumper of my car after it was backed up into by another car. This repair shop was on Geico's recommended list. The shop gave me daily updates, and they completed the job within the estimated time frame.
- Trish O. 6/13/2020
I brought in my C300 due to a rock hitting my front bumper grill and damaging both the grill and my A/C condenser. ACC did a wonderful job in how fast they got my car fixed as well as making sure I am updated every step of the way. When I got my car everything was working like brand new and even got a free car wash. amazing people at ACC.
- John Catbagan. 5/9/2020
TLDR; Great Service, would work with them again.
Recently had to take my car in due to a car accident that happened in the parking lot. I brought it in they assess the damage and he told me a timeframe of when the car was going to be completed, even with everything going on in the world they managed to fix my Lexus in the timeframe they gave me.
The interactions we’re seamless, They updated me with every step to my repair, upon pick up everything was ready for me to hop in and drive off.
They went the extra step and even detailed the front end of my car.
- Jonathan Garcia. 2/23/2020
ACC has helped me to fix my car on time and did a good job.
- Suneel Chralapalli. 2/10/2020
Went to get my car (Nissan Rogue) fixed after I was involved in an incident. ACC did a great job with the repair and kept me posted frequently as to the progress. They delivered the vehicle in a great condition, 5/5 for their effort.
- Srivatsa Iyengar. 1/4/2020
It was a smooth experience. They regularly updated the status. The only useful portion of the status update was the time by when vehicle would be ready. They estimated 11 days of work and got it ready in 10 days.
Some of the status updates were misleading. For example, after 2-3 days of dropping-in the vehicle, an update was received saying that vehicle is being reassembled. A day later another update was received that workshop is waiting for some parts. The timeline in these updates was the only thing that I took seriously.
- Ankur Sharma. 1/3/2020
That's one off te best shop & professional specialty those body tech
- o s. 1/2/2020
My car was smashed in the left rear. Brought it to ACC Auto collision center. Was impressed about the timeline they represented to fix this. It took less time for them to fix it. My car was promptly returned. Very happy with them.
- Puneet K Jain. 0/29/2020
I have a 2019 bmw 440i that I just started leasing. Unfortunately, during the recent rains here in California, I was rear ended and my entire black rear bumper and diffuser were covered in scratches, little dings and even paint from the other drivers car.
Stressing about my new car, I didn't know how long it would take to fix, how much it would cost and I was also dreading being temporarily out of a car during the busy holiday season.
Im so glad I found ACC Auto Collision Center. They are an express center, so they were able to assess the damages themselves, provide me a quote with regards to the repairs and then fix it themselves.
I preferred this method versus getting a quote and going to different shop.
They got me a loaner car and within just a matter of a few days, my bmw was back to brand new.
Very happy with their work and they will definitely be my go to car shop in the future.
- Rami Mattar. 0/12/2020
I had a wonderful experience at ACC COLISION CENTER of Newark. I made appointment, and from that moment they took care of everything. They even sent me updates and helped process return of my rental. Wonderful job and company
- Matthew . 11/30/2019
I recently had my SUV repaired at ACC Auto Collision Center and I was impressed with their service. They did a great job and my SUV was like brand new afterwards. They provided great customer service and kept me posted with status of repair. I highly recommend them!
- Debra Henderson. 10/12/2019
Repair my car very well great place to go collision repairs especially if the insurance company ref u there
- Ezzierick Everett. 10/7/2019
Awesome repair job! Took care of all the details regarding my claim. They made sure to have a rental car company there to pick me up when I dropped of my car for repairs. They kept me informed on the entire process of the repairs.
These guys are very professional and do quality work! I would recommend this shop for anyone looking for "dealership" quality work!
- Not My Name. 9/15/2019
I had a very minor accident - a broken driver-side mirror. However, they did a very good job in fixing it and completed it promptly as well. The fact that they are a complete shop - Geico authorized, with on-site Enterprise rentals, makes it very convenient. Also they have a good notification system, letting you know when you can expect service to begin, conclude, etc. Highly recommend them!
- KK Surugucchi. 8/1/2019
I will highly recommend this place because 1) of Andrew Choe and the rest of the crew who are all professionals in dealings with me.
2) the communication on the updates of where they’re at in fixing my car 3) they did a superb job on my 2017 Subaru Forester. My car looks like it hasn’t been hit by a deer.
- Lewy Chan. 7/23/2019
Good experience overall. The gentleman working on my case explained everything to me very clearly and patiently answered my questions too. I was able to pick up my car in a reasonable amount of time. At which point he also went over the work that was done and showed me the fixes.
- Karishma Kabir. 7/22/2019
You received my car dirty and returned it clean and ahead of schedule. No complaints. My car had a number of issues from getting hit from behind on the interstate. I've had it back for 3 1/2 weeks now and haven't found any problems with the work you did.
- Ray Sundby. 6/30/2019
They are Geico authorized collision center. I had a few dents in my Toyota-Rav4 and they provided a reasonable estimate of price and timeline.
Everything went smoothly. They have good communication and provide excellent service and work.
- Vikas Bhat. 6/26/2019
I took my car to this shop to repair my car, and they finished repairing my car before the due date. I am truly satisfied with their service. 👍🏻👍🏻👍🏻
- Jen Alarma. 6/20/2019
I chose them to repair some damage on my Nissan and was very pleased with their quality of work and service. They are a GEICO express location which really helps to streamline the process and gave very frequent updates via Text on repair progress. Repair was done in a reasonable time frame and I recommend them wholeheartedly.
- Hubert Sigler. 6/2/2019
Nice customer service and very good hospitality. They have fixed my Morano after a rear hit recently. The communication process was awesome by the ACC and Geico. I have seen my car fixed very well and I'm satisfied with it.
- Gopinath Mukkapati. 5/25/2019
I got into an accident and was very shaken up. As I sat on the side of the freeway waiting for the tow truck to arrive I did a search to find a place nearby to repair my car. I could not have been luckier to find ACC Auto Collision Center because they made the entire process so easy and stress free. Great communication with me, the rental car company and my insurance company. While I hope never to get into another accident again, I would go back to ACC in a heartbeat and highly recommend them to anyone in the same situation. Thank you for making a hard situation easy!
- Richard Ficarelli. 4/15/2019
Took my wife's car in for repairs. The staff was courteous, the work was top notch and got my car back 2 days earlier than expected.
- Kashan Shami. 3/30/2019
We were side swiped, damaging the whole front of our Ford Flex. ACC was recommended by Geico to us. It was conveniently close to our house. The consultation was quick, they were done with the car within days and I received text messages on the status every day. They were polite, and did a great job. We are really happy with the service and highly recommend getting a car fixed here.
- Joel and Kymberly Vazquez. 1/4/2019
Wonderful job. I've a long due to write this review on my first experience itself somehow it got delayed. Finally got a chance to write a review. Hopefully this review helps for someone who is searching up for body shop.
I had an experience at Fremont center and after couple of months have another experience at Newark location. Both centers are extremely good at what they do. Highly recommended and No brainer to choose ACC for your car body repairs.
Fremont ACC: I was searching for driver side mirror for my Toyota Camry , walked into the store, Jeff has taken all the details and told will get back in a day or two after searching up in the inventory. Promptly I got a call back in a day, found the part and got it fixed in few hours.
Newark ACC: Met with an accident, right side head light, bumper totally got damaged. Geico was directed me to Newark center for repairs. They did fantastic job of fixing all parts, paint job etc and promptly texts you about progress of work.
- hari Bodagala. 0/21/2019
Someone hit my car to front bumper on parking lot. I had a several body shops to choose from Geico. This center had the closest appointment and I pick it. Want to mention that it happened just before Christmas. The team did outstanding job by fixing my car and finished it as promised. During all that time I was receiving regular updates and I liked it a lot. I would recommend this Collision Center if you need fast and good quality fix.
- Oksana Shkipina. 0/15/2019
My Honda Civic Ex 2018 was rear ended recently. When I contacted GEICO they recommended me ACC to get my car fixed as it is the closest one from my home. Dropping-off and pick up was very convenient as GIECO representative will be there on board to help you with everything, it won't take more than 30 mins. ACC did really good job fixing my car, they replaced everything which got damaged in collisio: truc, rear bonnet, interior holders and other small parts. My car looks like new now. Also they have very good notification system in place to notify you everyday about the progress of your car's repair status which is really helpful. I am quite satisfied with their service, will surely go back if needed and also recommend ACC to everyone.
- Arjun Vekariya. 0/3/2019
The team did a great job of fixing my Honda CRV. I had a big dent in the rear. I was supposed to get asap before my international travel. I checked for all the Geico authorized centers and they accommodated my request in fixing it soon.
They not only fixed it completely within their promised time, but were also prompt in providing timely updates. I would definitely visit here in future for any fixtures and strongly recommend for anyone in requirement!
- Aravinth Bheemaraj. 11/18/2018
This place has been awesome. I've brought both my Toyota Prius and my Cadillac here and have received top notch service. They told me exactly when my car would be ready and the cost. Plus Enterprise car rental is right at the shop...they are professional and honest
- W Crittendon. 10/5/2018
ACC Collision is one of the finest body shops in Fremont/Newark region. Andrew, Jeff & team are great to work with. Their service is top notch and their dealer network is pretty good. From dropping off my broken car to picking up a finished Vehicle within a week was an amazing experience! Overall Good team, quality service & great people!
- Parag Jain. 9/12/2018
They are Geico authorize collision center. They send out the repair status every day. So you can estimate the time to pick up your car. The repair service is fast. I highly recommend this center.
- Felix Lau. 6/31/2018
Great service. I had a quote to get me car fixed from being rearended within 15 minutes. They did all of the communication with my insurance company. They really made it very easy.
- Savannah Edgerly. 6/25/2018
This place is on top of my list. They never seem to run out of time to update me of my car that they are working on. Won't you trust a team who are letting you know when and how they are in process of you car? They were also 9days a head of their schedule of thats a negative then i don't know what is negative about this shop!!! Awesome awesome job. My car is like brand new again. Cant even tell if was in accident.
- Udey Arca. 6/16/2018
Great Service! I put my new car for accident damage @ ACC.
After repair my car look as brand new and was completely satisfy with there repair service. They also provided timely status update about
repair work and completed the job in reasonable time. Highly recommended!!
- Kunal Patel. 6/10/2018
Convenient and pleasant staff. On site Enterprise Rent-A-Car is also there which is absolutely convenient.
- Ashish Trivedi. 5/19/2018
Easy to drop off, didn't take too long. Got my vehicle back early. The bent on my vehicle was completely gone.
- Jaison Machanickal. 5/18/2018
They were very professional and took care of my cars body work. Paper work was done in few minutes and they had my rental car ready. Helps to have rental car in same location. There were frequent updates on the work being done via email and car was ready on the day they said it would be. Repair work was nicely done and repaired area was visually same as rest of the car body.
- Rojan Karmacharya. 4/1/2018
ACC Auto Collision Center fixed my BMW i3 that I have rear ended into a truck. My insurance company, GEICO, have stationed an on-site repair coordinator here. Soon after I have dropped off the car, I was getting constant e-mail/text updates on the progress, which was awesome. The work was completed on schedule as promised. The quality of the work was top notch, it looked brand new! The staff was professional and efficient.
- Kumar Saravanakumar. 2/18/2018
I had a great experience with ACC Auto Collision Center. My mom’s Prius was rear ended by a truck in Mid Jan and my insurance recommended that I go to ACC. The staffs are very professional, friendly and efficient, drop off and explaining of the issue took about 30 mins, all paperwork were prepared prior so wait time was literally none. They asked whether I would like to receive txt messages to update the status of my vehicle and I did because I had to travel for work in the next 2 weeks. Thoughout the repair cycle, they promptly update me the status on a daily basis, I didn’t have to call them at all which is a fresh experience. They ended up finishing my vehicle’s repair 2 days earlier than anticipated. I am glad that I chose to go with ACC in Newark. Highly recommended!
- Anna Chen. 1/16/2018
If you need some work done on your vehicle I can't say enough good things about ACC Auto Collision Center. I own an insurance agency and other insurance companies should take a lesson from Geico and ACC. They were terrific! From the initial inspection to picking up the rental car right there and then picking up my vehicle and turning in the rental everything was seamless, even ahead of schedule. Communication of the progress of the repairs was a pleasant surprise. Every business should be run as well as ACC. Congratulations guys!
- Wesley Ensign. 1/14/2018
Excellent staff and services provided by ACC team. They reparied my vechicle on time in fact couple of days earlier than the due date and kept me updated through out the process. I highly recommend them for any kind of auto repar & services.
- Shashank Trikha. 0/16/2018
Great repair service. Took my car in due to being hit. Everyone was helpful and courteous. Repairs were done quickly and I was kept up to date with the status. Very professional job!
- Sharon Persekian. 0/3/2018
My 2016 Nissan leaf needed a repair of the rear bumper and door that was damaged in a minor car accident. I had a great experience at ACC Auto Collision Center.
They are friendly, courteous and very easy to work with. They fix my car within a week. Every day they send text update about my car.
- Nikhil Wagh. 0/3/2018
I recommend them , they do very good professional job.
- Rajesh Hiremath. 10/28/2017
Such an awesome shop. Love that a Geico representative is on site as well as Enterprise. ACC provides lots of email updates and they're very responsive. Great customer service and pretty fast!
- Adriena Brown. 10/20/2017
- Ananth Nivarti. 9/28/2017
They were very fast, and helpful. Very polite and explained everything in a way i could understand. They detailed the inside and outside of my car after they repaired my quarter panel, door and tail light. They said theyd be done on the 13th and was actually done the 12th
- Brie Parazo. 9/20/2017
They did a good job in repairing my car and they did delivered the car 2 days earlier than the original.
- Praveen Reddy G. 8/3/2017
I had a great experience at ACC Auto Collision Center. Compared to other Auto shops, their pricing was very competitive and the best part was that they kept me in the loop with all the details every day.
My car was in serious accident, and I was quoted a three week repair time. When my car was picked up, I received an email update immediately. The days following the initial process, I would get an update stating that the repairs have started, the buffering process has begun, etc.
The last thing is that even though I was quoted three weeks, the process was much faster and I received my car earlier than expected.
- Tien Pham. 7/14/2017
ACC did a great job on fixing my car. They did such a good job that I was wondering where the damage was. Customer service was great too, they kept me informed via Text messages. I would go here again and recommend this place.